TERMS & CONDITIONS
One can find the general terms and conditions on which we provide all our products and services. Thank you for choosing our service based on these terms.
This website, located at www.iplaykora.com or any of our affiliated sites including mobile and/or Internet applications or "apps" (collectively, the "Site"), is provided by Dulari Trading Company Limited. (“kora”, "we," "our," or "us") to the person accessing this Site ("you," "your")
The domain name www.iplaykora.com is a website which is operated by Dulari Trading Co Ltd a company incorporated under laws of Ghana with our registered office at B15773/7, Lartebiokorshie, Brigade Street, Accra (“Company”). The use of website is governed by the following terms and conditions. We have the primary right to change, replace, add or remove any portion, content, information or product of this website without any prior notice including the terms, conditions and policies of this website. It is your responsibility to review these policies for any updates. Your use of this website means that you agree to these terms and conditions. Your use of any information or material on this website is entirely at your own risk. It is not our responsibility to ensure that the information or materials available meet your specifications.
www.iplaykora.com offer customers the widest variety of smart electronic accessories at affordable prices. Upon placing an order, iplaykora.com shall ship the product to you and be entitle to its payment for the service.
Third Party Websites
We are active on third party sites such as Facebook, Instagram, Twitter, Youtube and LinkedIn. These are only for sharing or for listing purpose and we take no responsibility of these sites or of their contents listed on our website. We deny all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites including the comments posted by them. Neither we nor any third party provide any warranty as to the accuracy of the information and products offered on this website. You acknowledge that such information and products may consist of some errors or inaccuracies at any point of time.
Your privacy is important for us. We treat it as our asset and serve to keep this asset confidential. However, we may use this information for internal record keeping, improve our products and services, promote about new products or information which you may find interesting, to contact you for market research purposes. It may be done via e-mail, phone or fax. We are committed to make sure that your personal information is safe. In order to do this, we have set up certain procedures to safeguard and secure the personal information.
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
We make sure that all the pricing details appearing on the website are accurate. However, errors may occur, in that case information would be provided to you if an order has been placed by you. In case you want to cancel the order, we would willing help you and refund the amount (if already been paid). If we are unable to connect with you, we would cancel that order. Also, prices for items may change from time to time without any prior notice. However, it would not affect the orders that have already been dispatched. The price of an item includes GETFund, NHIL levies and VAT taxes at the prevailing rate for which we are responsible as a seller.
We carry out a standard pre-authorization check on your payment card to check the availability of sufficient funds in order to complete the transaction process. After this pre-authorization check the amount will be debited from your account to complete your order. Before shipping or delivery, we may confirm your order on phone or via e-mail to provide you with a safe online shopping.
While placing an order you will be given various options for delivery, and this will vary depending on the area from where you want to place an order. After placing an order, you will receive an e-mail conformation describing the details of your order and the estimated time. Generally, the maximum estimated delivery time is 7-10 business days. At times the delivery to its destination may take longer than the estimated time due to unforeseen circumstances for which the management will not be responsible. However, we will reach you by an e-mail or sms.
Sale in Ghana Only
Products on this website are solely for the purpose of sale in Ghana. Those who access the site from other countries other than Ghana, iplaykora is not responsible for the delivery or refund of the products.
If you change your mind about any items purchased, you can return them to us. For more information on Returns and Replacement, please refer to our Return Policy
Intellectual Property Rights
All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.
Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of Ghana without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Accra.
You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.
Violation & Termination
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.